At SASOM, we authenticate every single item to the minute detail to ensure that the item is 100% authentic.
However, if you suspect that the product you received is counterfeit, you may be eligible for double reimbursement.
To request reimbursement, please contact our customer service within 3 days after receiving the item to process the return. There are 2 options for reimbursement:
1. A full refund and exchange for another authenticated item.
2. A full refund and a coupon of the same value as the item’s price.
Note:
✳ The coupon is valid for 2 months from the date of receipt with no minimum spending.
Double reimbursement conditions
✳ This double reimbursement applies to brand-new products purchased from April 6, 2023 onward.
✳ The SASOM authentication tag must remain attached and show no signs of being removed.
✳ The maximum reimbursement is limited to ฿30,000/order
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