How does SASOM define "Brand New" Accessories?

SASOM defines “Brand New” accessories as follows:

✳ Flawless and show no signs of being used.

✳ Original packaging and accessories that may have been included by the manufacturer.

✳ Box, original tags and/or paper bag are optional as they will vary depending on each sub-category.

✳ No modifications or alterations.

SASOM's authentication standards are continuously updated to ensure smooth transactions between trading parties and establish more balanced authentication standards. Please refer to the latest authentication standards prior to transaction.

Precautions regarding accessories:

✳ SASOM performs basic quality checks and authentication. However, as an intermediary, SASOM is not responsible for the manufacturer's warranty for each product.

✳ For questions about product functionality or other product-related issues, please contact the manufacturer directly.

✳ For apparel authentication, the sealed packaging is opened during the authentication process.

In addition to the criteria outlined by SASOM's authentication standards, products that are not recognized as defective by the manufacturer for the reasons listed below, or products that cannot be clearly identified based on our authentication standards, will not be considered defective. As a result, purchase cancellations will not be allowed for these reasons.

✳ Missing or missing parts on product tags, components, etc.

✳ Issues that may arise due to the manufacturing process, distribution process, or material characteristics.

Regarding ambiguous product conditions, non-specific product conditions, and individual differences due to the manufacturing process of a specific model, the final decision will be made by the authentication center manager.

Note:

✳ If no response is received from the buyer within 24 hours of notification, the product they intend to purchase will automatically be deemed to have passed inspection, and cancellation will not be an option.