How does SASOM define "Brand New" Shoes?

SASOM defines "Brand New" shoes as follows:

✳ The shoes must be new and show no signs of use.

✳ The shoes must come in their original packaging.

✳ No modifications or alterations are allowed.

SASOM continually updates the authentication standards to ensure smooth transactions between trading parties and to establish more balanced authentication criteria. Please refer to the latest authentication standards before proceeding with a transaction.

All products sold or purchased are shipped only after SASOM's professional authentication team has thoroughly checked the product's condition and approved the authenticity.

Precautions Regarding Shoes:

✳ SASOM performs basic quality checks and authentication. However, as an intermediary, SASOM is not responsible for the manufacturer's warranty for each product.

✳ For questions about product functionality or other product-related issues, please contact the manufacturer directly.

In addition to the criteria outlined by SASOM's authentication standards, products that are not recognized as defective by the manufacturer for the reasons listed below, or products that cannot be clearly identified based on our authentication standards, will not be considered defective. As a result, purchase cancellations will not be allowed for these reasons.

✳ Issues that may arise due to the manufacturing process, distribution process, or material characteristics.

✳ Issues that may occur during inspection (such as damage to the inner material, shoe tree, etc.)

✳ Issues that may happen while opening or unloading the package and moving the product (like cuts, box crushing, color transfer, etc.)

✳ Missing or absent elements on product tags, components, etc.

Regarding ambiguous product conditions, non-specific product conditions, and individual differences due to the manufacturing process of a specific model, the final decision will be made by the authentication center manager.