Can I return my purchased item?

Updated November 18, 2025

SASOM has no return policy except the following:

✳ You believe that the item you received is a counterfeit.

✳ You believe that the item's condition is not correct according to the stated condition when purchasing.

If the condition above applies to your circumstance, please visit Return/Refund/Exchange Policy for more information

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Please do not remove the SASOM authentication tag in all cases. For any product with no SASOM authentication tag attached, the claim would not be admissible.

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