How to maintain or improve my Buyer Account Health?
Updated February 13, 2026
To maintain an "Excellent" account health status, please make sure that your payment details are accurate and fulfill your transaction.
To improve your account health status from "Average" or "Poor", simply follow SASOM's Terms & Conditions to avoid warning or penalty notice.
Read more about Prohibited practices and Penalties for buyers
Example: Account Health Status
Status: Excellent
No Warning or Penalty notice issued to account in the past 1 month
Status: Average
Warning notice issued to account in the past 1 month
Status: Poor
Penalty notice issued to account in the past 1 month
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