Can I cancel my purchase?
Updated September 22, 2026
You can cancel your order depending on the item type.
Items Shipped to SASOM for Authentication
You may cancel your order if:
- Within 1 hour after purchase, as long as the seller hasn’t confirmed the order yet
- The seller ships the item later than the expected shipping timeframe
Once the seller confirms the order, the cancellation option will no longer be available.
Cancellation limit
To keep the community fair for sellers, you can cancel only 1 order per month within the 1-hour window. If you have already used your cancellation for the month, you will not be able to cancel another order until the next month.
Authenticated Items (Ready-to-Ship)
Cannot be canceled after purchase, as these items are prepared for immediate shipping.
Please review your order carefully before completing payment.