What will happen to my account if I receive a warning notice?
Updated November 18, 2025
A warning notice will be sent via email or mobile notification in the case when you've breached Seller Prohibited practices.
Your account health status will be moved to 'Average' and under assessment for 1 month.
We would like to ask you to be mindful, not to repeat these incidents and follow SASOM's User Agreement to avoid penalties and improve your account health status.
Your account will automatically be updated to 'Excellent' when you haven't received any warning or penalty notice within 1 month.