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Seller Manual
Seller Manual
Ask, Sell, Shipping & Payout
Ask & Sell
How to Add Listings?
How to Create a Video Listing
What to do next when I sold my item?
How to Manage Your Items in Storage?
Why was my sales cancelled?
SASOM Product Guideline
Ready-to-Ship
How to request your In-Storage Items for return?
What happen next when I sold my Storage item?
How to update price of your Storage items?
How to manage extra/missing items in your storage request?
How to create Ready-to-Ship listing?
How to track status of your items in storage request?
How to ship your storage items to SASOM?
Register & Login to Seller Center
Seller Account Health & Penalty
How Today’s Score is calculated
What is Seller Account Health?
Why is my account score limited or capped?
How Fail Rate and Failed Order Value affect my Account Score
What happens to my account if it becomes restricted?
What affect my Account Score?
What happens to my account if I receive a warning notice?
How to maintain or improve my Seller Account Health?
Seller Tier & Fee
What is Seller Fee?
What is Seller Tier?
Shipping & Order Tracking
What does the 'Confirmed' order status mean?