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Seller Manual | SASOM Help Center
Help Center
Seller Manual
Seller Manual
Ask, Sell, Shipping & Payout
Ask & Sell
How to Edit or Delete listing?
How to Sell to Bid?
What to do next when I sold my item?
How to Add Listings?
How to Create a Video Listing
How to Manage Your Items in Storage?
Why was my sales cancelled?
SASOM Product Guideline
Authentication
I just got contacted by SASOM about my product issue
Payout
Payout Method
Ready-to-Ship
How to create Ready-to-Ship listing?
Register & Login to Seller Center
Seller Account Health & Penalty
How Today’s Score is calculated
What is Seller Account Health?
Seller Tier & Fee
What is Seller Tier?
What is Seller Fee?
Shipping & Order Tracking
What does the 'Completed' order status mean?
What does the 'Confirmed' order status mean?
How to Use Smart Price
How to request your In-Storage Items for return?
What happen next when I sold my Storage item?
How to update price of your Storage items?
How to manage extra/missing items in your storage request?
How to track status of your items in storage request?
How to ship your storage items to SASOM?
What is Smart Price?
Why is my account score limited or capped?
How Fail Rate and Failed Order Value affect my Account Score
What happens to my account if it becomes restricted?
What affect my Account Score?
What happens to my account if I receive a warning notice?
How to maintain or improve my Seller Account Health?
Prohibited Practices and Penalties for Sellers
What will happen to my account if I receive a penalty notice?
What will happen to my account if I receive a warning notice?
Interim Seller Governance Policy
How to unlock my Seller Tier?
How to become SASOM partner?
Will my Seller tier be downgraded?
How can I track my selling order status?
What are shipping method to SASOM?
Am I able to deliver the product to Sasom by myself?
Why does Sasom need seller’s address information?